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Goodyear Tires Reviews

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Overall Rating

4.5
15 Reviews
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About Goodyear Tires

Goodyear Auto Service offers a wide range of auto services and products. Their services include oil changes, brake service & repair, wheel alignment, shocks & struts service, battery replacement, tune-up consultation, free car care check, air conditioning service & repair, brake fluid check & change service, and headlight replacement service.

In terms of products, they offer a variety of tires for different vehicles and conditions. They also provide maintenance services to keep vehicles running smoothly.

They have promotional offers such as discounts on select tires and services, free checks, and rebates on certain products and services. They also offer a price match guarantee on tires, promising to match any competitive price or refund 100% of the difference.

Additionally, they offer a mobile tire installation service called Roll, which aims to make getting new tires simple, straightforward, and convenient. Customers can pick their tires, place, and time, and Goodyear Auto Service will handle the rest.

Their website provides a tool for customers to find the right tires for their vehicle by entering their vehicle's year, make, model, and trim. They also offer a tool for customers to find services near their location.

Please note that all the information is based on the data available as of the time of this response and may vary over time or in different locations.

Goodyear Tires Pros & Cons

Pros:

  • Convenient Locations: Goodyear Auto Service has numerous locations, making it easy to find a service center near you.
  • Variety of Services: They offer a wide range of services including oil changes, brake repairs, tire rotations, and engine repairs.
  • Online Scheduling: The website allows for online scheduling, making it convenient to book appointments.
  • Customer Education: The website provides educational resources on tire maintenance and other automotive topics.

Cons:

  • Mixed Customer Reviews: Some customers have reported poor service experiences, including issues with communication and high prices.
  • Customer Dissatisfaction: There are several reviews indicating dissatisfaction with the service, including complaints about being overcharged and poor management.
  • Limited Positive Feedback: The overall rating on review platforms is low, with many customers expressing dissatisfaction with their experiences.

Important Notes:

  • Some customers have reported issues with billing and communication, leading to misunderstandings and dissatisfaction.
  • There are specific promotions and discounts available, such as the Black Friday deal for free tire installation and rebates on tire purchases.

Summary: Goodyear Auto Service offers convenience and a variety of services, but customer reviews indicate significant dissatisfaction with the quality of service and management. It is essential to carefully review the terms and conditions before making a purchase or scheduling a service.

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Goodyear Tires Customer Reviews (15)

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Nannette Buhr
Nannette Buhr
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Feb 11, 2023
Efraïm Booijink
Efraïm Booijink
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Feb 9, 2023
Riley Tomlinson
Riley Tomlinson
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Feb 8, 2023
Brenda Santiago
Brenda Santiago
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Feb 8, 2023
Ewan Ahmed
Ewan Ahmed
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Feb 8, 2023
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Joshua Woods
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Jeffrey Moss
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Feb 8, 2023
Colombano Calabresi
Colombano Calabresi
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Feb 7, 2023
Teresa Mills
Teresa Mills
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Feb 7, 2023
Rukiyat Shishani
Rukiyat Shishani
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Feb 7, 2023

Goodyear Tires Customer’s Q&A

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Goodyear Tires Features and Benefits

Key Features and Benefits of Goodyear Auto Service:

  1. Tire Services:

    • Tire Installation: Includes removal and disposal of old tires, replacing air valve stems, checking TPMS, mounting new tires, and balancing them to reduce vibration and extend tread life.
    • Tire Warranty: Offers a nationwide limited warranty with reimbursement for roadside assistance services, including towing, lock-out assistance, flat tire assistance, battery jump-start, and emergency gasoline delivery.
    • Tire Buying Guide: Helps customers find the right tires for their vehicle using advanced Tire Finder technology and knowledgeable experts.
  2. Vehicle Maintenance:

    • Oil Changes: Protects the engine against future rust, wear, and corrosion, and helps the vehicle run smoothly.
    • Brake Service & Repair: Addresses issues like squeaking, squealing, or grinding noises, and ensures the anti-lock braking system is functioning properly.
    • Wheel Alignment: Corrects uneven tire wear and ensures the vehicle pulls straight on the road.
    • Battery Replacement: Replaces batteries over 4.5 years old to ensure smooth engine starting.
    • Shocks & Struts Service: Improves vehicle stability and reduces excessive bouncing over bumpy surfaces.
    • Free Car Care Check: Inspects various vehicle areas and recommends needed repairs or maintenance.
  3. Additional Services:

    • Roadside Assistance: Provides 24-hour roadside assistance with two claims per 12-month period, up to $100 per vehicle.
    • Preventive Maintenance: Includes services like oil changes, fluid changes, and flushes, as well as wiper blade replacements and air and cabin filter replacements.
    • Transmission Fluid Change: Addresses issues like grinding noises, slow gear changes, or slipping gears.
    • Electrical System Service: Fixes issues with interior or dashboard lights, dimming headlights, and vehicles that won’t start.
  4. Promotions and Discounts:

    • Black Friday Deals: Offers free tire installation with the purchase of four Goodyear or Cooper tires, and up to $200 back with an online or mail-in rebate on select sets of four Goodyear tires.
    • Oil Change Savings: Provides discounts on various oil change services, including $25 off the Restore & Protect Oil Change, $24.99 for the Good Oil Change, $15 off the Best Oil Change, and $10 off the Better Oil Change.
    • Shock or Strut Purchases: Offers instant savings on shock or strut purchases, requiring the purchase of two shocks or two struts per axle.
  5. Customer Support:

    • Customer Assistance Center: Provides support through a toll-free number (1-800-321-2136) for additional assistance or to find the nearest Tire & Service Network outlet.
    • Online Support: Offers online chat support for questions about tire selection and installation.

Goodyear Tires Pricing

Goodyear Auto Service offers various services with specific pricing:

  • Oil Change: $24.99 for a Good Oil Change, $25 Off Restore & Protect Oil Change, $15 Off Best Oil Change, and $10 Off Better Oil Change.
  • Brake Service & Repair: Pricing varies based on the specific service needed, but it is mentioned as a service rather than a fixed price.
  • Wheel Alignment: Pricing not specified, but it is mentioned as a service.
  • Battery Replacement: Pricing not specified, but it is mentioned as a service.
  • Shocks & Struts Service: Pricing not specified, but it is mentioned as a service with an instant savings offer for shock or strut purchases made on or before December 31, 2024.
  • Tune Up Consultation: Pricing not specified, but it includes a 29-Point Inspection and recommendations for repairs or replacements.
  • Free Car Care Check: Pricing not specified, but it includes an inspection and recommendations for repairs or maintenance.
  • Wiper Blade Replacement: Pricing not specified, but it is mentioned as a service.
  • Air & Cabin Filter Replacement: Pricing not specified, but it is mentioned as a service.
  • Transmission Fluid Change: Pricing not specified, but it is mentioned as a service.
  • Diesel Oil Consultation: Pricing not specified, but it is mentioned as a service.
  • Electrical System Service: Pricing not specified, but it is mentioned as a service.

For tire-related services, including tire installation and price matching, refer to the specific policies mentioned in the sources.

About goodyearautoservice.com Payment Method?

Goodyear Auto Service offers a Goodyear Credit Card for all automotive needs. The benefits of this card include increased savings on select Goodyear tires and 6-month special financing on purchases of $250 or more. This card is now accepted at over 11,500 Exxon™ and Mobil™ stations. If approved, the card can be used instantly in-store or online. There are also exclusive offers for cardholders, including tire and service savings. The card also allows for 24/7 account management and ATM cash access. The Goodyear Credit Card is issued by Citibank, N.A. Exxon and Mobil are trademarks of Exxon Mobil Corporation.

Goodyear Tires FAQs

FAQ

Goodyear Tires Alternatives

Goodyear Auto Service is a specific service provider, and the question seems to be asking for alternatives to their services. However, if you are looking for general alternatives to car maintenance services, here are some options:

  1. Tire Barn: Offers a variety of car maintenance services including oil changes, brake repairs, and tire rotations.
  2. Midas: Provides auto repair services including oil changes, brake repairs, and tire rotations.
  3. Jiffy Lube: Known for their quick oil changes and other car maintenance services.
  4. Meineke Car Care Centers: Offers a range of auto repair services including oil changes, brake repairs, and tire rotations.
  5. Firestone Complete Auto Care: Provides a variety of car maintenance services including oil changes, brake repairs, and tire rotations.
  6. Pep Boys: Offers auto repair services including oil changes, brake repairs, and tire rotations.
  7. Advanced Auto Parts: While primarily a parts store, they also offer some basic car maintenance services.
  8. O'Reilly Auto Parts: Similar to Advanced Auto Parts, they offer some basic car maintenance services.
  9. NAPA Auto Care: Provides a range of auto repair services including oil changes, brake repairs, and tire rotations.
  10. Valvoline Instant Oil Change: Specializes in quick oil changes and other car maintenance services.

These alternatives can provide similar services to Goodyear Auto Service, but it's always best to check their specific offerings and locations for the best fit for your needs.

FAQ

What payment methods are accepted by Goodyear?

Goodyear accepts a variety of payment methods, including major credit cards, PayPal, and Goodyear credit card.
FAQ

How long does shipping take for Goodyear tires?

Shipping times for Goodyear tires vary depending on the destination, but most orders are processed and shipped within 1-3 business days.
FAQ

What is the return policy for Goodyear tires?

Goodyear offers a 30-day return policy for their tires, provided that they are unused and in their original packaging.
FAQ

Does Goodyear offer a warranty for their tires?

Yes, Goodyear offers various warranties on their tires, ranging from limited tread life warranties to full tire replacement warranties.
FAQ

What payment security measures does Goodyear have in place?

Goodyear uses industry-standard security measures to protect customer payment information, including encryption and secure servers.
FAQ

What are the benefits of using Goodyear tires?

Goodyear tires are known for their comprehensive range, fitting any car, SUV, or truck. They have an award-winning century plus of innovation, providing confidence that you're getting the best technology on the market. Their run-on-flat technology increases road safety as you can keep driving even when your tire deflates. They are readily available in tire suppliers and online. Goodyear has an excellent reputation for performance and durability. They also use innovative technologies like DuPont™ Kevlar®, Evolving Traction Grooves and Run On Flat Technology. Goodyear even uses soybean oil in tires, which helps to create a more sustainable tire, all while enhancing traction in rain and snow with improved tire flexibility in low temperatures.

FAQ

About goodyearautoservice.com Prices and Cost?

At goodyearautoservice.com, there are several offers and savings available. Customers can save up to $320 when they purchase and install any 4 Goodyear or Cooper tires through 3/31/24. This includes a $120 discount off installation and up to $200 back by online or mail-in rebate on select sets of 4 Goodyear tires when using the Goodyear Credit Card. There are also special rebates on certain tires, with up to $100 back, or $200 with the Goodyear Credit Card. For instance, there is a $120 discount on the installation of 4 Wrangler® All-Terrain Adventure With Kevlar® tires, with $75 back on 4, or $150 back with the Goodyear Credit Card. Special financing is also available with the Goodyear Credit Card, with up to $325 in savings on select sets of 4 tires. Please note that all offers are subject to terms and conditions.

FAQ

About goodyearautoservice.com Popular Products and Services?

The popular products and services on goodyearautoservice.com include a variety of tire and auto services. They offer significant savings on tire installation with up to $120 off when purchasing and installing any 4 Goodyear or Cooper tires. There are also rebates of up to $200 on select sets of 4 Goodyear tires when using the Goodyear Credit Card.

In addition, they provide oil change services with the Good Oil Change available for only $24.99. Customers can also save on brake packages, with up to $50 off when purchasing the Best or Ultimate Brake Package. Savings are also available on shocks and struts, with $50 off for new shocks and $100 off for new struts.

Other services include preventative maintenance with $20 off select services, and a free pothole check which includes a free tire check, brake check, alignment check, and more. Customers can also get $50 back on services of $100+ when purchased with the Goodyear Credit Card.

For tire purchases, they offer rebates on a wide range of tires, including the Goodyear Assurance WeatherReady®, Goodyear Eagle Exhilarate®, Goodyear Wrangler® All-Terrain Adventure With Kevlar®, Goodyear Assurance ComfortDrive®, and Goodyear Wrangler® Steadfast HT™ among others. These rebates can be up to $100 back or $200 back with the Goodyear Credit Card.

Please note that these offers and services may vary and it's always best to check the website for the most current information.

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